Your PSA runs tickets. It doesn’t win clients.
A branded site plus a 24/7 AI intake line that captures support requests, qualifies new-business inquiries, and books the consultation call — for NYC managed service providers, IT support shops, repair desks, and AV installers. Flat fee, and it feeds the PSA you already run.
ConnectWise, Atera, and NinjaOne run your tickets — but an after-hours request that hits voicemail is a request you never logged. The AI intake line picks up, captures it, and drops it into your queue.
New-client inquiries get triaged on the spot — company size, current stack, the pain that made them call — so your first conversation starts informed instead of from zero.
A prospect who reaches a competitor at 9pm is a contract you lost. The line answers 24/7, books the consultation call, and you wake up to a calendar instead of a missed-call list.
Intake, triage, and scheduling sit in front of your PSA/RMM. Captured requests and booked calls flow into ConnectWise, Atera, or NinjaOne — flat fee, no per-seat tax.
An intake desk that never closes — wired to the tools you run.
A fast site at your own domain that explains your services, coverage, and who you’re for — built to rank for NYC managed IT, network repair, and AV work in your boroughs.
Answers calls, SMS, and web chat in a real conversation. Captures support requests, fields new-client inquiries, and books consultation calls onto your calendar around the clock.
Sorts existing-client support from new business, flags urgent issues, and qualifies prospects on company size, stack, and pain — so the right thing reaches the right person.
Captured requests and booked calls flow into ConnectWise, Atera, NinjaOne, or your calendar. The AI does intake — your existing ticketing stays the system of record.
New-business inquiries get an instant acknowledgment and a nudge if they go quiet, so a warm lead doesn’t cool off between the form and your callback.
Scripts, qualifying questions, routing rules, and what counts as urgent — we set them up against how your shop works and keep them tuned. One team that picks up the phone.
Flat fee — for the whole shop.
One setup, then a flat monthly plan. No per-seat or per-technician fees, no long lock-in. Cancel anytime.
We build your branded site and train the AI intake line on your shop and your stack.
- Branded site + your domain
- Intake scripts & qualifying questions
- Triage & routing rules
- PSA / RMM / calendar connected
- Team walkthrough
The site and AI intake line, running every day — capturing requests and booking calls for your whole team.
- Flat fee — no per-seat charge
- 24/7 call, SMS & web chat intake
- Support-request capture & triage
- New-client qualifying & discovery booking
- Hosting, monitoring & support
Add nurture and reporting to turn inquiries into signed contracts.
- Everything in Operate
- Lead nurture & proposal follow-up
- Review-generation engine
- Local SEO & AEO for your boroughs
- Monthly performance report
Live in weeks, not months.
Free call
A 15 minute consultation call about your services, the PSA/RMM you run, and how support requests and new inquiries reach you today. No pressure.
We build & train
We stand up your site and train the intake line on your services, your qualifying questions, and what counts as urgent — then wire it to your PSA and calendar.
Test on real intake
We run test calls, support requests, and new-client inquiries end to end, tune the triage and routing, and confirm everything lands in your stack before go-live.
Launch & support
Your line goes 24/7. We monitor, refine the scripts, and stay on call as your services and client base grow.