(347) 868-2851
Support

We don’t disappear at launch.

A website or app isn’t a one-and-done. Inyeon keeps yours online, secure, and getting better — with a real human who picks up the phone.

All systems operational
inyeon status · live
99.9%
UPTIME · LAST 90 DAYS
Website
Operational38 ms
Online ordering
Operational52 ms
Booking & forms
Operational41 ms
Backups
Completed 03:00verified
What’s covered

The boring work that keeps you safe.

You run your business. We quietly handle the upkeep that, left undone, turns into a 2am emergency.

Uptime monitoring

We watch your site around the clock from outside your network. If it ever blinks, we know before you do — and usually before a single customer notices.

Security patches

Plugins, frameworks, and dependencies get patched as fixes ship. The boring, behind-the-scenes work that keeps you off the wrong kind of news.

Updates & improvements

A pool of monthly hours for the little stuff: new photos, a seasonal banner, a hours change, a fresh menu item. No new quote for every tweak.

Backups & recovery

Automatic off-site backups, tested restores, and a clear rollback plan. If something breaks, we put it back the way it was — fast.

Care plans

Pick a plan, sleep at night.

Simple monthly pricing, no lock-in. Final price depends on your site — we’ll confirm it before anything starts.

Essential
Set-and-forget peace of mind
from $79/mo

For a simple marketing site that just needs to stay up, secure, and current.

  • 24/7 uptime monitoring
  • Security patches & updates
  • Weekly off-site backups
  • Email support
Most popular
Care
Most local businesses pick this
from $199/mo

Everything in Essential, plus monthly hands-on time for the changes that keep coming.

  • Everything in Essential
  • 2 hrs/mo of content & tweaks
  • Daily backups + tested restores
  • Priority email & phone support
  • Quarterly health check-in
Partner
We act like your in-house team
from $449/mo

For sites and apps you depend on daily — proactive work and a faster line to us.

  • Everything in Care
  • 6 hrs/mo of improvements
  • Performance & SEO tuning
  • Same-day response, named contact
  • Roadmap & strategy calls

A real human who picks up.

No ticket black holes, no offshore script readers, no “please allow 5–7 business days.” When you call or email, you reach the same small team that built your site — people who already know your business.

  • Talk to the person who actually knows your code
  • Honest answers in plain English, not jargon
  • Local to Queens — we get small-business hours
Typical response times
Site down / urgentSame hour
Phone & emailSame business day
Content & small tweaksWithin 2 business days
Questions

Good to know.

Do I have to be on a plan to get help?

No. Plans are the calm, predictable option — but you can always reach us for one-off work. A care plan just means it’s already covered and we’re already watching.

What happens if my site goes down at 9pm?

Our monitor pings us the moment it can’t reach your site, day or night. On the Care and Partner plans we start working the issue right away — you don’t have to be the one who notices.

Can I switch plans or cancel?

Anytime. Plans are month-to-month, no long lock-in. Move up when you’re busy, down when you’re not. Your site and your backups are always yours.

Do unused monthly hours roll over?

Hours are scoped per month so we can keep pricing low and predictable. If you have a bigger project brewing, we’ll quote it separately and honestly.

Already launched with someone else? We can adopt your site.

Got an idea? Let’s scope it out — free.

Tell us what you’re trying to build. You’ll get an honest opinion and a real quote within 48 hours — no pressure, no sales speak.

(347) 868-2851