(347) 868-2851
Platform · Omnichannel

One AI assistant on every channel your customers already use.

Web chat, SMS, WhatsApp, Instagram DMs, and your team channels — Slack, Telegram, Discord — all answered by one brain, with the same context, in one shared inbox.

See the widget
One shared inbox

Seven channels in. One place to answer.

Scroll to watch every conversation funnel into a single source of truth.

Web chat
Do you take walk-ins tonight?
SMS
Can I move my 3pm to Friday?
WhatsApp
¿Tienen disponibilidad mañana?
Instagram
Loved the post — are you open Sun?
Slack
New lead from the website form.
Telegram
What time do you close today?
Discord
How do I redeem my deposit?
Unified inbox7 live
Maya R.
Do you take walk-ins tonight?
now
Diego L.
¿Tienen disponibilidad mañana?
1m
Sam K.
Can I move my 3pm to Friday?
3m
jess.eats
Loved the post — open Sunday?
6m
One brain everywhere

Same answers, every channel. Full context, every time.

One brain, not seven bots

The same assistant — trained on your business once — answers everywhere. No copy-pasting prompts into five tools that drift out of sync.

One shared inbox

Every conversation from every channel lands in one place. Your team answers from a single view instead of juggling apps and tabs.

One source of truth

Context carries across channels. A customer can start on Instagram, switch to SMS, and the assistant already knows the whole story.

Seamless human handoff

When a person is needed, the AI warm-transfers with the full thread — and saves the whole exchange to the customer record.

The channel lineup

Plug into where they already message you.

Web chat

Do you take walk-ins tonight?

SMS

Can I move my 3pm to Friday?

WhatsApp

¿Tienen disponibilidad mañana?

InstagramRoadmap

Loved the post — are you open Sun?

Slack

New lead from the website form.

Telegram

What time do you close today?

Discord

How do I redeem my deposit?

Drop-in website widget

One snippet on your site. A 24/7 assistant on every page.

Paste one line before </body> and the chat widget goes live — themed to your brand, instant answers, and conversations saved straight to the customer record.

  • One snippet — no plugins, no rebuild, works on any site.
  • Themed to your brand using your existing design tokens.
  • Conversation history saved straight to the customer record.
  • Same assistant your customers reach on SMS, WhatsApp, and DMs.
index.html
<script
  src="https://cdn.inyeon.dev/widget.js"
  data-business="your-id"
  defer
></script>
Northside Coffee
Online · replies instantly
Hey! Are you open this Sunday?
We are — 8am to 4pm on Sundays. Want me to save you a table for brunch?
Yes please, 2 people at 10.
Done. You’re booked Sunday 10am for 2. I’ve texted a confirmation too.
Type a message…

When it needs a human, it hands off cleanly.

The AI knows its limits. The moment a conversation needs you, it warm-transfers to your team with the full thread attached — no “let me repeat that for the third time.” Every message, on every channel, lands on the customer record so the next person picks up exactly where it left off.

Questions

Omnichannel, answered.

Is it really the same assistant on every channel?

Yes. You train it once. Web chat, SMS, WhatsApp, Instagram DMs, Slack, Telegram, and Discord all route to one brain, so the answers and tone stay identical no matter where a customer reaches you.

How hard is the website widget to install?

One line of script before your closing body tag. It works on any platform — Webflow, WordPress, Shopify, a custom site — with no plugins or rebuild. We can also install it for you.

What happens when the AI can’t help?

It hands off to a human cleanly, passing the entire conversation thread so your team never asks the customer to repeat themselves. Everything is logged to the customer record.

Is Instagram available today?

Web chat, SMS, WhatsApp, Slack, Telegram, and Discord are live. Instagram DMs are on the near-term roadmap — we’ll let you know the moment it ships.

Do conversations stay connected to a customer’s history?

Always. Every message across every channel is tied to one customer record, so context follows the person — not the app they happened to use that day.

Got an idea? Let’s scope it out — free.

Tell us what you’re trying to build. You’ll get an honest opinion and a real quote within 48 hours — no pressure, no sales speak.

(347) 868-2851