Stop paying 20% to own your own guests.
A branded direct-booking site that cuts the OTA cut, plus a 24/7 AI concierge that answers guest questions, sends check-in details, and recommends what’s good nearby — for NYC boutique hotels, B&Bs, inns, and Airbnb hosts. You own the guest, you keep the margin.
Airbnb and Booking.com take 15–20% and own your guest. A branded site lets travelers book you direct — you keep the commission and the relationship.
Check-in time, wifi code, where to eat — guests ask at all hours. The AI concierge answers instantly so you’re not on your phone at midnight.
The concierge knows your block — the coffee, the bodega, the train. Guests get neighborhood tips on demand, in your voice, not a generic city guide.
A well-timed message after a great stay turns happy guests into five-star reviews and repeat bookings — the lifeblood of a listing.
A booking site and a concierge that never sleep.
A fast site at your own domain where guests see rooms or listings, check live availability, and book direct in under a minute — no OTA commission.
Answers guest questions over chat and text — check-in, parking, wifi, house rules, late checkout — instantly, day or night, in your tone.
Automatic pre-arrival emails set expectations and send door codes, directions, and check-in details at the right time — no manual sends.
A curated, neighborhood-specific guide — food, coffee, transit, things to do — the concierge serves up on demand so guests don’t have to ask twice.
Times the review ask for happy guests and offers early check-in, late checkout, or extra nights — turning one stay into a better margin and a repeat.
Listings, rates, house info, and the concierge’s answers — we set them up and keep them current. One team that picks up the phone.
One setup, then a flat monthly plan.
One setup, then a flat monthly plan. No commission on direct bookings, no per-listing fees. Cancel anytime.
We build your direct-booking site and train the AI concierge on your property.
- Branded booking site + your domain
- Listings, rates & availability set up
- AI concierge trained on your house info
- Local recommendations curated
- Owner / host walkthrough
Your direct-booking site and 24/7 AI concierge, running every day for every guest.
- Direct booking — no OTA commission
- 24/7 concierge over chat & text
- Check-in info & house rules answered
- Local recommendations on demand
- Hosting, monitoring & support
Add pre-arrival campaigns, upsells, and reviews to grow direct bookings.
- Everything in Operate
- Pre-arrival & upsell campaigns
- Review-generation engine
- Local SEO for your neighborhood
- Monthly performance report
Live in weeks, not months.
A 30-minute call about your property or listings, how guests book today, and the questions you answer over and over. No pressure.
We stand up your direct-booking site and train the AI concierge on your house info, check-in flow, and neighborhood recommendations.
We run test bookings and concierge conversations end to end, tune the answers, and connect availability before anything goes live.
Your booking site and concierge go live 24/7. We monitor, refine, and stay on call as your rates, seasons, and listings change.
Straight answers.
On direct bookings, yes — guests who book through your own branded site pay no OTA commission, so you keep the 15–20% the platforms take. You can still list on the OTAs; the goal is to shift repeat and word-of-mouth guests to direct, where you own the relationship and the margin.
Yes. We layer on top of what you use — Cloudbeds, Mews, Hostaway, Guesty, or nothing at all. Your PMS keeps running operations; we add the direct-booking site and the 24/7 concierge it doesn’t give you. We sync availability so you’re not double-booked.
The everyday guest questions: check-in time and instructions, door or lockbox codes, wifi, parking, house rules, late checkout, and what’s good nearby. It answers over chat and text, instantly, in your tone — and flags anything unusual to you instead of guessing.
Yes. The site shows live availability and takes the booking and payment direct at your own domain — no OTA in the middle. We connect a standard payment processor so funds land in your account, not a platform’s.
Yes. Whether you run one boutique hotel or a portfolio of short-term rentals, each listing gets its own availability, house info, and recommendations, all managed from one place. The concierge knows which property a guest is asking about.
Yes — Manhattan, Brooklyn, Queens, the Bronx, and Staten Island, plus the metro. The booking site and local recommendations are built around the actual neighborhood your guests are staying in.