Does this cut the Airbnb and Booking.com commission?

On direct bookings, yes — guests who book through your own branded site pay no OTA commission, so you keep the 15–20% the platforms take. You can still list on the OTAs; the goal is to shift repeat and word-of-mouth guests to direct, where you own the relationship and the margin.

Do I keep my PMS or channel manager?

Yes. We layer on top of what you use — Cloudbeds, Mews, Hostaway, Guesty, or nothing at all. Your PMS keeps running operations; we add the direct-booking site and the 24/7 concierge it doesn’t give you. We sync availability so you’re not double-booked.

What does the AI concierge actually handle?

The everyday guest questions: check-in time and instructions, door or lockbox codes, wifi, parking, house rules, late checkout, and what’s good nearby. It answers over chat and text, instantly, in your tone — and flags anything unusual to you instead of guessing.

Can guests book and pay directly on the site?

Yes. The site shows live availability and takes the booking and payment direct at your own domain — no OTA in the middle. We connect a standard payment processor so funds land in your account, not a platform’s.

Can it handle multiple listings or properties?

Yes. Whether you run one boutique hotel or a portfolio of short-term rentals, each listing gets its own availability, house info, and recommendations, all managed from one place. The concierge knows which property a guest is asking about.

Do you serve all five boroughs?

Yes — Manhattan, Brooklyn, Queens, the Bronx, and Staten Island, plus the metro. The booking site and local recommendations are built around the actual neighborhood your guests are staying in.

For hotels & short-term rentals

Stop paying 20% to own your own guests.

A branded direct-booking site that cuts the OTA cut, plus a 24/7 AI concierge that answers guest questions, sends check-in details, and recommends what’s good nearby — for NYC boutique hotels, B&Bs, inns, and Airbnb hosts. You own the guest, you keep the margin.

See pricing

Book direct, skip the OTA cut

Airbnb and Booking.com take 15–20% and own your guest. A branded site lets travelers book you direct — you keep the commission and the relationship.

Answer guests 24/7

Check-in time, wifi code, where to eat — guests ask at all hours. The AI concierge answers instantly so you’re not on your phone at midnight.

Local recs that sound like you

The concierge knows your block — the coffee, the bodega, the train. Guests get neighborhood tips on demand, in your voice, not a generic city guide.

Reviews on autopilot

A well-timed message after a great stay turns happy guests into five-star reviews and repeat bookings — the lifeblood of a listing.

What you get

A booking site and a concierge that never sleep.

Branded direct-booking site

A fast site at your own domain where guests see rooms or listings, check live availability, and book direct in under a minute — no OTA commission.

24/7 AI concierge

Answers guest questions over chat and text — check-in, parking, wifi, house rules, late checkout — instantly, day or night, in your tone.

Pre-arrival & check-in messages

Automatic pre-arrival emails set expectations and send door codes, directions, and check-in details at the right time — no manual sends. Included on the Growth plan.

Local recommendations

A curated, neighborhood-specific guide — food, coffee, transit, things to do — the concierge serves up on demand so guests don’t have to ask twice.

Review & upsell engine

Times the review ask for happy guests and offers early check-in, late checkout, or extra nights — turning one stay into a better margin and a repeat. Included on the Growth plan.

We run it for you

Listings, rates, house info, and the concierge’s answers — we set them up and keep them current. One team that picks up the phone.

Pricing

One setup, then a flat monthly plan.

One setup, then a flat monthly plan. No commission on direct bookings, no per-listing fees. Cancel anytime.

View the one-pager (PDF)

Required

Setup

One-time, from

$3,000one-time

We build your direct-booking site and train the AI concierge on your property.

Branded booking site + your domain
Listings, rates & availability set up
AI concierge trained on your house info
Local recommendations curated
Owner / host walkthrough

Live in weeks, not months.

Free call

A 15 minute consultation call about your property or listings, how guests book today, and the questions you answer over and over. No pressure.

We build & train

We stand up your direct-booking site and train the AI concierge on your house info, check-in flow, and neighborhood recommendations.

Test on real stays

We run test bookings and concierge conversations end to end, tune the answers, and connect availability before anything goes live.

Launch & support

Your booking site and concierge go live 24/7. We monitor, refine, and stay on call as your rates, seasons, and listings change.

Questions

Straight answers.

More industries

We build for more than hospitality & rentals.

NonprofitsDonations, events & volunteers on one branded site — and you keep your donor data.

Movers & storageMoving, junk removal & storage — capture the quote and book the estimate before the next caller does.

Catering & eventsCaterers, private chefs & event vendors — capture every event inquiry, day or night.

See all industries

Got an idea? Let’s scope it out — free.

Tell us what you’re trying to build. You’ll get an honest opinion and a real quote within 48 hours — no pressure, no sales speak.

(347) 868-2851