Bake more. Chase DMs less.
A branded pre-order site plus a 24/7 AI order line that captures custom-cake details, books pickup pre-orders, and answers the same FAQs over and over — for NYC bakeries, cake shops, cafes, and caterers. Budget-friendly, flat monthly.
Custom-cake intake lives in DMs and voicemails today. Your AI order line asks the right questions — date, size, flavors, design, budget — so nothing gets lost between the counter and the oven.
Customers place pickup pre-orders and ask about custom cakes at 11pm, between rushes, or while you’re piping. The line never stops taking orders just because you stepped away from the phone.
No per-order fees stacking up and no enterprise platform you don’t need. One small setup, then a flat monthly price — priced for a neighborhood shop, not a chain.
Names, order history, and the regulars who order a cake every birthday stay yours — so you can bring them back for the next holiday, not rent them from a marketplace.
A pre-order site and an order line that work the counter for you.
A fast site at your own domain where customers browse your menu, place pickup pre-orders, and start a custom-cake request — built to show up when people search your neighborhood.
Answers calls, texts, and web chat, walks customers through a custom-cake request, and books straightforward pickup pre-orders — then sends you the details in plain English.
Captures the things you always have to ask — date needed, servings, flavors, fillings, design notes, allergies, and budget — so you can quote fast instead of trading ten messages.
Pre-orders land on a pickup schedule with deposit and lead-time rules you set. Automatic reminders mean fewer forgotten cakes and fewer no-show pickups.
Hours, allergens, gluten-free and vegan options, delivery range, deposit policy — the line answers the questions you repeat all day, so you’re back to the bench.
Menu, pricing, lead times, blackout dates, and the order line’s scripts — we set them up and keep them tuned around your holiday calendar. One team that picks up the phone.
Budget-friendly, flat monthly.
One small setup, then a flat monthly plan. No per-order fees and no long contract. Cancel anytime.
We build your pre-order site and train the AI order line on your shop.
- Branded pre-order site + your domain
- Menu, pricing & lead times
- Custom-cake intake configured
- AI order line scripted & tuned
- Counter walkthrough
The pre-order site and AI order line, running every day for your shop.
- Custom-order & pre-order site
- 24/7 call, text & web chat answering
- Custom-cake intake & quoting
- Pickup pre-orders & reminders
- Hosting, monitoring & support
Add marketing and reporting to turn one cake into a regular customer.
- Everything in Operate
- Email & SMS marketing + loyalty
- Seasonal-order campaigns (holidays)
- Local SEO for your neighborhood
- Monthly performance report
Live in weeks, not months.
A 30-minute call about your menu, your custom-cake process, and how orders reach you today. No pressure.
We stand up your pre-order site and train the AI order line on your menu, lead times, deposit rules, and the questions you ask every custom-cake customer.
We run test calls and pre-orders end to end, tune the intake questions, and set your pickup schedule before anything goes live.
Your line goes 24/7. We monitor, refine, and stay on call through your busy seasons and holiday rushes.
Straight answers.
Yes — that’s the point. The order line asks the questions you always have to ask: date needed, servings, flavors and fillings, design notes, allergies, and budget. It hands you a complete request so you can quote fast instead of trading ten DMs. Anything it’s unsure about gets flagged for you before it promises a customer anything.
No. Keep Square for in-store checkout and card payments — we layer on top for pre-orders and custom-cake intake. If you’d rather run everything through the site later, your menu and customer data are yours to take.
Customers place a pre-order on the site or through the order line, and it lands on a pickup schedule with the lead times, deposit rules, and blackout dates you set. Automatic reminders go out before pickup so fewer cakes get forgotten.
The order line keeps answering when your phone is buried — Valentine’s, Mother’s Day, the December holidays. It can pause custom orders once you hit capacity, hold to your lead times, and still take standard pre-orders, so you control the flood instead of drowning in it.
Yes. Names, order history, and your regulars stay yours — not locked inside a marketplace or a DM inbox. You can export it anytime and use it to bring people back for the next birthday or holiday.
Yes — Manhattan, Brooklyn, Queens, the Bronx, and Staten Island, plus the metro. Your pre-order site is built to show up for the neighborhood your shop actually serves.