Bake more. Chase DMs less.
A branded pre-order site plus a 24/7 AI order line that captures custom-cake details, books pickup pre-orders, and answers the same FAQs over and over — for NYC bakeries, cake shops, cafes, and caterers. Budget-friendly, flat monthly.
Custom-cake intake lives in DMs and voicemails today. Your AI order line asks the right questions — date, size, flavors, design, budget — so nothing gets lost between the counter and the oven.
Customers place pickup pre-orders and ask about custom cakes at 11pm, between rushes, or while you’re piping. The line never stops taking orders just because you stepped away from the phone.
No per-order fees stacking up and no enterprise platform you don’t need. One small setup, then a flat monthly price — priced for a neighborhood shop, not a chain.
Names, order history, and the regulars who order a cake every birthday stay yours — so you can bring them back for the next holiday, not rent them from a marketplace.
A pre-order site and an order line that work the counter for you.
A fast site at your own domain where customers browse your menu, place pickup pre-orders, and start a custom-cake request — built to show up when people search your neighborhood.
Answers calls, texts, and web chat, walks customers through a custom-cake request, and books straightforward pickup pre-orders — then sends you the details in plain English.
Captures the things you always have to ask — date needed, servings, flavors, fillings, design notes, allergies, and budget — so you can quote fast instead of trading ten messages.
Pre-orders land on a pickup schedule with deposit and lead-time rules you set. Automatic reminders mean fewer forgotten cakes and fewer no-show pickups.
Hours, allergens, gluten-free and vegan options, delivery range, deposit policy — the line answers the questions you repeat all day, so you’re back to the bench.
Menu, pricing, lead times, blackout dates, and the order line’s scripts — we set them up and keep them tuned around your holiday calendar. One team that picks up the phone.
Budget-friendly, flat monthly.
One small setup, then a flat monthly plan. No per-order fees and no long contract. Cancel anytime.
We build your pre-order site and train the AI order line on your shop.
- Branded pre-order site + your domain
- Menu, pricing & lead times
- Custom-cake intake configured
- AI order line scripted & tuned
- Counter walkthrough
The pre-order site and AI order line, running every day for your shop.
- Custom-order & pre-order site
- 24/7 call, text & web chat answering
- Custom-cake intake & quoting
- Pickup pre-orders & reminders
- Hosting, monitoring & support
Add marketing and reporting to turn one cake into a regular customer.
- Everything in Operate
- Email & SMS marketing + loyalty
- Seasonal-order campaigns (holidays)
- Local SEO & AEO for your neighborhood
- Monthly performance report
Live in weeks, not months.
Free call
A 15 minute consultation call about your menu, your custom-cake process, and how orders reach you today. No pressure.
We build & train
We stand up your pre-order site and train the AI order line on your menu, lead times, deposit rules, and the questions you ask every custom-cake customer.
Test on real orders
We run test calls and pre-orders end to end, tune the intake questions, and set your pickup schedule before anything goes live.
Launch & support
Your line goes 24/7. We monitor, refine, and stay on call through your busy seasons and holiday rushes.